Frequently Asked Questions
Q. How long will it take for my order to arrive?
A. Where possible orders are dispatched the same day and are sent via Australia Post so should be with you in 3 - 4 Business Days, however occasionally when there is extremely high demand some orders may take up to 3 weeks to be delivered.
Q. What do I do if I have not received my order?
A. If you have not received your order after 7 days please contact our friendly staff at firstname.lastname@example.org and we will be able to track the location of your order.
Q. My walls are painted in a textured paint, can I still use your wall stickers?
A. Unfortunately not. As the stickers are designed to be removable without leaving a residue, it is very important that the surface you are applying the stickers to is smooth as any roughness or air pockets will cause the stickers to peel or not stick properly.
Q. Can I customise the colour or wording of the stickers?
A. Sorry, this is not something that we currently offer. The stickers will be as depicted in the photos on the website.
Q. How to apply wall stickers quick and easy?
A. Follow these steps:
- Ensure that the surface is clean and dry.
- Decide where you want to position your stickers, each sheet has a small picture featuring a design idea that you can follow or you may choose to place the stickers however you wish to make a truely unique wall mural.
- Remove the sticker from the backing sheet and smooth onto the wall. A soft dry cloth may be used to remove any air bubbles. It is possible to apply the stickers on your own, but we recommend you get someone to help particularly with larger stickers in order to prevent the sticker from sticking to itself.
- Stand back and admire your beautiful creation!